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When will my order ship?

While we aim to ship orders on the next working day, please be aware that in some cases, it may take up to 3-5 days for your order to be shipped. Rest assured, we always do our best to ensure your order is processed and shipped as quickly as possible. If you have any further questions or concerns, please feel free to contact our customer service team.

I want to speak to an expert about my treatments and hair loss?

Please emailhelp@densehairexperts.comand leave your details (Name, Address, Email, and Contact telephone number) and the exact nature of your query so we can arrange for one of our experts to contact you.

Do I continue my treatment once I have achieved my hair results?

Great news, thank you for believing in Dense in getting your hair and confidence back. Helping you Prevent, Stop, Regrow hairloss is one of the main reasons we’re here. Your incredible transformation would not have been possible without you sticking with your treatment and routine. All that hard work, patience and perseverance has paid off. Now the aim of the game is to prevent further hairloss and keep your hair gains! We don’t want to see all that hard work go to waste.

It’s really important that you keep using your personalised solution to ensure we continue to regulate your normal hair cycles and control the levels of DHT in your scalp. This way we maintain your density and prevent future hairloss. Prevent: Stop: Regrow. Remember preventing is always better than treating.

It can be tempting to think that I have now got my hair back, you can think that that’s it, and stop all treatment and go back to your pre-treatment routine. But, doing this exposes you to the risk of losing all your hair gains. Remember there is no cure for androgenic alopecia it can only be managed and we manage this by regulating hair cycles and controlling DHT level.