Dense Guarantees

Our Guarantee is available with both our Comprehensive and Essential plan

We’ve made treating hair loss as easy as A,B,C. Products should be easy to use, affordable and actually work! Dense Personalised hair growth plans provide a pill-free solution to hair loss. What’s the catch… there isn’t one! We have already helped over 20,000 men rediscover their Hair confidence and our treatments will work for over 90% of men with noticeable results in as little as 90 days.

Risk-Free Trial with Money-Back Guarantees

Complete Plan: 90-Day Money-Back Guarantee You can use our Complete Plan risk-free with our 90-day Money-Back Guarantee.

Essential Plan: 150-Day Money-Back Guarantee Our Essential Plan also comes with a risk-free trial, backed by our 150-day Money-Back Guarantee.


How does the Dense Hair Expert Guarantee Work?


  1. Pre-treatment Photographs

    1. Once your order has been approved by one of our Hair Experts you will need to submit photographs of your pre-treatment hair status to guarantee@densehairexperts.com - To activate your guarantee, please submit these photos within 14 days of your first order.    

    2. The Below angles are required for photographs. It is important that you take photographs in good lighting.

    3. Angles Required: As illustrated below, clear images are required- This step is important for the activation of your guarantee.

  2. Progress Photographs

    1. It is your responsibility to take progress photographs every 30 days to keep a track of your progress, these must be submitted to Dense for our records

    2. To allow us to make accurate comparisons, Take the same angle photographs using the same light, camera, and camera settings (if your pre-treatment photographs were taken with a camera flash, then the following photos must also be taken with flash)

    3. Failure to keep track of your progress and upload your photographs will invalidate your guarantee.

  3. Making a refund request

    1. Complete Plan: If after 90 days you feel the treatment has not been effective at stabilising and/or reversing your hair loss, you are entitled to submit a refund request.

      Essential Plan: If after 150 days you feel the treatment has not been effective at stabilising and/or reversing your hair loss, you are entitled to submit a refund request.

    2. Refund requests can only be made within the specified period (90-120 days for the Complete Plan and 150-180 days for the Essential Plan) after using your treatment as instructed by our experts.

    3. To make a refund request, contact our customer care team at guarantee@densehairexperts.com, who will arrange to pass your case to one of our Hair Experts. If we agree that the treatment has not been effective at stabilising and/or reversing your hair loss, we will issue you a refund within 30 days of your refund request being approved.